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Member review of Charter Pipeline


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Reviews:
read 1849 reviews (696 positive) (741 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$66 per month avg ($14 to $162)

Speed test results 3 year trend
Review by ender7074 See Profile
UPDATED: 1 year ago
member for 1.7 years, 408 visits, last login: a few hours ago


Saint Louis,Saint Louis,MO
$124 per month
"Reliable service. HSI service rarely goes down. Cable has a good picture"
"Customer service is bad, bad, bad! Expensive compared to alternatives"
"Ok if its all you can get."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    My Other Reviews·AT&T Southeast
    I have had Charter HSI and CATV for several years. The connection in my area has been very stable with little latency or issues with the picture on my TVs. My major complaint is their god-awful customer service. The long hold times and outsourcing is just terrible. I dread anytime I have to call them and have even decided to live with some issues just so I don't have to call. I dont even feel that a 1 rating is low enough to describe the abysmal support that Charter gives is customers. The price is a bit high compared to other competition in the area.

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