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Review of Charter (cable)


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Six Month Rating

Reviews:
2264 reviews (860 good) (875 bad)
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Review by boybanker See Profile
member for 12.7 years, 1744 visits, last login: 18 days ago
updated 1 year ago

  • Greenville,Greenville,SC
  • $50 per month
  • (12 month contract)
  • about 14 days
  • "dependable to slow on some days"
  • "Bundled cost makes me shudder, but still better than decouple"
  • "In general, I'm satisfied with the service"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

Had major problems with connections dropped and TV problems. After two different techs, no more problems. Second tech followed problem back on lines to problem three blocks away. He replaced the switch/box/whatever and everything was good again. After 6 years of solid dependable service, after 4 months of exactly the opposite, I was strongly considering my options, but this guy fixed the problem and I'm happy again. Not impressed that it took multiple tries to get it fixed, but I am satisfied with the final result. After a few months of consistent good service, I even added telephone, which has been excellent. By adding the full bundle, I did save a bunch, but I shudder at $160/month anyway. Considering I get all channels, HDTV, DVR, HSI (5 meg.), and tele, it still is cheaper than unbundled.

Comments:

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