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Review of Comcast (cable)


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Six Month Rating

Reviews:
5576 reviews (2444 good) (1614 bad)
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Review by TriForce See Profile
member for 4.9 years, 1498 visits, last login: a few minutes ago
updated 62 days ago

  • Chico,Butte,CA
  • Contract price not specified.
  • "Speed and reliability"
  • "Premium price"
  • "Fastest service available"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

Performance Tier
3/19/13:
Performance tier has been bumped to 25/5, it's actually 27/5 reported by Shaperprobe. So far so good.

Original:
Xfinity, as Comcast now calls it, is respectably fast but it will get a bit pricey when my promo runs out. I love a speedy connection so Comcast is the only choice for true broadband.

Comments:

HL

@comcastbusiness.net

Negotiate

You must negotiate with Comcast. When I called to stop service due to the price increase, they transferred me to the "retention department". I was paying $129/month for the triple play; they wanted to raise that to $179/month. After negotiating, I settled on a rate of $99/month. They did initiate an increase for the modem, which I have to rent (I am told I will be able to purchase it soon), from $5/month to $7/month. For two dollars, I was not about to waste my time.






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