Review by MAD King 
member for 2.8 years, 26 visits, last login: 2.1 years ago
updated 2.2 years ago
 Antioch,Davidson,TN
 $56 per month- (12 month contract)
 about 1 days "Good price" "slow or no connection and unknowingly customer service" "If you have a chance, go with a other ISP"
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Install Co-ordination:
Connection Reliability:
Tech Support:
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Value for money:
(ratings match consensus)
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I moved in my apt in mid December 2010. Since the beginning I have problems with the internet and they are not able to fix it.
I ordered a 20 Mbps internet with home phone. A black service guy came the next day. Was installing the modem very fast without checking the actual speed connection. He also was using my bathroom and that is what I really don't like.
After two days I noticed that I do not get the full speed. So I called the hotline. Took me hours untill they fixed it.
After a few more days I was wondering why I couldn't reach many websites, which are actuall still up and running. I did some research and found out, that I am not the only one who has problems with that. This issue do have a lot people using comcast as provider and is going on for month. I contacted them again, through chat, phone, email and even here throught their own direct service forum on dslreports. Some guy named ComcastSteve was getting in contact with me. But after a few postings he just did not respond anymore when I am asking if they are able to fix this issue.
This is by far the worst customer support and company I have ever dealed with.
EDIT: It is now the fifth day since I read from ComcastSteve.
Comments:
 | | Comments? By specifically stating that the installer was black shows your racism. But because you live in TN it does not really surprises me... | |
|  | | | Re: Comments? Whoever wrote that is an idiot. That I can say with 100% confidence, unlike you calling someone a racist. He did not even say that he was lazy, stupid, dirty, or a thief that he did not want in his house. He didn't say that he probably only got the job because he was black, and that he used the money to buy crack. He didn't say CommunistCast only hires colored folks. He only mentioned that he was black, and now he is a racist? This reminds me why I am so happy to own guns , unlike you unarmed pissant liberals. No, YOU are the racist. Go home, as it is apparent that some village lost their idiot. | |
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| | | No. I did not mention this because I am a racist. I grew up in Germany. So I am not a natural TN. It was just a statement. He could had been also a Chineese, Indian or even a German.
This days if you say someones skin color it makes you a racist???? | |
| | | | | Re: Comments? maybe not, but draws attention to an irrelevant fact. why does it matter that the installer was Black. the important fact was that he was a disrespectful idiot. simply to mention that he "Black Installer" draws the idea that you have a bias towards the guy before he walks through the door.
just have to think how you say things in this country. this is coming from a "Black" installer in California who once lived in Germany. AWESOME country by the way. loved every minute of it! | |
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steven sPremium
join:2002-09-14
Dearborn, MI | ugh Oh no! The black man used your bathroom! | |
| | | | | | | Re: ugh LOL Now you come off as ignorant too(!) | |
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