Review by fabiohiga member for 7.4 years, 254 visits, last login: 292 days ago updated 315 days ago
Schaumburg,Cook,IL
$78 per month about 2 days "Very stable, very fast service, latest DOCSIS 3.0" "Expensive, throttling hurts, bandwidth caps" "Much better than DSL in terms of speed for price."
| Pre Sales information: Install Co-ordination: Connection Reliability: Tech Support: Services: Value for money: (ratings match consensus)
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Using the Ultra 22/5 with a Motorola SB6120, service is highly reliable, no resets, modem uptimes longer than I can remember, blazing fast downloads.
Throttling (network management practices) are dicey at best. Downloads get slow, if you download too much. What if I'm watching online TV, downloading an .iso image for a demo game?
Update 4/3: Had the Ultra 22/5 service since mid September 2009. My signal quality has been excellent through the entire winter (downstream channels at 37dB, few uncorrectable errored codewords). Have had a couple firmware updates to the SB6120 ever since, and everything has been smooth. Powerboost speeds go up to 34Mbps down (tested this through my Wireless-N network), and uplink is around 10Mbps, also with the speed boost.
Update 12/21/2010: I don't think I can remember when was the last time I've had an outage. Service is rock solid reliable, 35Mbps down/10Mbps up, except for the sporadic Comcast DNS outages (had a couple over the last year or so). Other than that, excellent line quality, and uptime. By using my SB6120, reliability is even better than with the older SB5100 and DOCSIS 2.0 service. Happy with Comcast so far.
Update 1/28/2011: Rock solid as usual, 35Mbps down/10Mbps up. Last outage was around November, due to a DNS server failure. Other than that, incredibly reliable, perfect signal levels. Even though I initially said that the bandwidth cap of 250GB a month is ridiculous, even after heavy Netflix streaming and downloads, my max usage has been 110GB ... Normal usage for me is around 40-50GB/month.
Update 8/7/2012: Network has been upgraded to 3 bonded upstream channels! I had high latency/packet losses a couple weeks ago, but those were corrected all of a sudden. I can get about 30Mbps down, and 10Mbps up.
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