| Review by tshirt |
member for 8.9 years, 4671 visits, last login: a few hours ago
updated 1 year ago
- $42 per month
- " reliable service, regular speed upgrades."
- "communication from inside CC are improved, still need work"
- "This is the best choice here, have recommended to many others"
|Pre Sales information:|
Value for money:
(ratings match consensus)
self install and rebates worked well.
service faster and more reliable than DSL or satellite.
billing and tech support vary, from very good to average.
Little info is easily available about service changes and future plans
Price could be lower for light users (12/2 plan, 35-40GB per month)
overall fairly satisfactory, but I will consider FIOS when it arrives here.
Generally still very statisfied with the service.
Very happy that ComCast is taking the lead in pushing IPv6, security, and open DHCP opt-in.
According to clients (i haven't needed it) CSR support is weak/very inconsisent.
Recent recommendations were met with "comcast sucks" by a wide array of newbie broadband users, so PR needs to step up and offer/PROVE comcast CAN work for many/most .
The weak links are limiting this company.
Performance plan is now $45.95 ($3 over 7.5 years is good) currently 16/2 (20/2 is supposed to be coming) was $42.95 for 3/1 when I started, so it remains a good value.
still very reliable, CSR knowledge much improved, but upgrades/downgrades/service changes still have too many glitches.
Advertising of available upgrades, deals and new services are gimmicky and not always informative as to what you are buying/if it applies to you.