 Review by baineschile 
UPDATED: 177 days ago
member for 1.5 years, 627 visits, last login: a few hours ago
 Oak Park,Oakland,MI
 $55 per month
 about 3 days
 "Good, solid speeds, good TV choices"
 "Price, tech support"
 "Overall a great product"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
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I used to have ATT DSL 3/384, and about a year ago, switched to Comcast 8/768. I always got consistent DL/UL speeds, except when they were "working on the node". I always thought it was a little pricey, but even with UVerse in the area, its tough to compete (UVerse requires bundling for most products).
In a nice gesture, Comcast just upgraded my tier to 16/2 for no charge, and with powerboost, i am seeing upwards 25/3. It has helped with torrent downloading, and I see significantly less lag on Xbox Live
I have head all the horror stories about bad technicians, lousy tech support, etc, but in my case, I havent seen any of that. I called to get the service, a tech was here in the time they gave me, he set up and got past the walled garden, and I was off. The few times I have been offline, it has generally been because of storms that have knocked down the lines in my area; but everything has been fixed, usually within 24 hours. Here is a current test
»www.speedtest.net/result/283523630.png
Update, 8/1/08:
Still going strong. Here is an updated test
»www.speedtest.net/result/303702765.png
Update: 10/8/08
Service still running strong. Seeing a DRAMATIC increase in download speed.
»www.speedtest.net/result/335887046.png
43/2.5 Not bad.
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Update 5/27/09
Internet is still going strong. I havent had an outage since my last review, and my speeds have stayed consistent.
Here is an updated test:
»www.speedtest.net/result/482544460.png
I did receive a letter though in the mail saying they were updating my area to an "all digital" tv format, which kinda irked me a bit, since I thought it was going to be more costly..
The good news was that they are shipping me 2 free converter boxes free of charge for my two televisions that were just hooked up with basic cable. It was also indicated to me that they were going to add 50+ HD channels, which really pumps me up.
The TV service has been fine, but I do not have the tele-service, so i cannot review that..
Followup comments:  trouble56
join:2005-01-25
American Canyon, CA | GOOD LUCK Give it time things have a way of changing one's thoughts; It took a year and a half for comcast in my area to address the issue's in my area and even so there are still problematic.. | |
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