 Review by odog 
UPDATED: 149 days ago
member for 8.3 years, 3710 visits, last login: 1 days ago
 Norcross,Gwinnett,GA
 $20 per month (12 month contract)
 about 4 days
 "Speeds are great"
 "multi day outages"
 "it works great, but when it stops... good luck getting them to fix it"
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(ratings match consensus)
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Update 6/25
Had a pretty horrible experience with disconnecting my cable even after I had canceled it.(May 6th) After the debacle with Comcast in April I was going to just use ATSC antennas for TV and DSL. I unfortunately discovered that the only DSL I could get was 1.5/256, so I canceled the disconnect. Too bad they decided to it anyway. That next day I turned myself back on, rather than wait two days to get a tech out to do it. Later that day they had another outage. After the outage was resolved my service was still out. I ended up having to go back into the lockbox, and replace the splitters in there to get everything up and working. Since then it has been pretty good besides a 3 hour outage the other night.
Update 4/15
I just had to suffer through a 2 day outage that ended up being a one minute fix. The power blipped on Monday morning during a storm and the cable/internet went out. I called when I got to work and figured they'd have it fixed before I got home. It was early the day, and the entire node was out plenty of time to fix it. FYI my apartment complex has its own node, and I'm one active away from it. I cam home late Monday night, still no cable. I called again, CSR old me that someone had been dispatched at 12:31AM but they hadn't heard back from him. It was about 12:50AM so I again gave them the benefit of the doubt and thought they'd have it back on before I woke up. I couldn't be more wrong. I woke up Tuesday, still no cable or internet. Called again during the day Tuesday still no ETA for the fix. I had been monitoring my connection from work and it was still down when I left. When I got to my complex the Comcast truck was trying to get past the gate. I let him in, and explained that it's probably the LPI as the cable went out from and dip/surge. I told him exactly where the node was, and pointed out the LPI. He opened the LPI housing and replaced the fuse, viola we had cable again. two days of waiting for a one minute fix. The guy commented that he would have come sooner if he had known it was such and easy fix.... thanks buddy... If it happens again, I'm replacing the fuse myself.
Update 12/21/08
I dropped HBO after the promotion ended bill was to high with all those extra goodies. I am however very happy with the internet service which is now 12/2 with powerboost to nearly 30Mbps.
6/2/08
I tried to deal with Comcast by calling the 800 number and hit a brick wall.... unreasonable charges for installation, long dates out for the installation etc etc etc.
Luckily the apartment community I live in has a contractor that works there very often. I was able to call and schedule the appointment with Comcast, then give him my account and work order numbers. He took it from there and got me hooked up.
So far the internet service is doing ok, ~6-10Mbps not the best for a powerboosted market but better than nothing.
Video is nice, doesn't look too badly compressed and I get plenty of channels.
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