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Member review of Comcast


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read 4736 reviews (2131 positive) (1346 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$79 per month avg ($19 to $347)

Speed test results 3 year trend
Review by MysticGogeta See Profile
UPDATED: 1.5 years ago
member for 4.6 years, 1806 visits, last login: a few hours ago


League City,Galveston,TX
$39 per month
"Reliability has definatly improved on the HSI Side"
"Price Increases. Not been able to get Power Boost"
"Been Getting Better Since Transition"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    With the transition from Time Warner to Comcast I was a little doubtful then my fears came true I had 6-7 hour outages (TV and Internet) for 2 weeks customer service was clueless why they were having trouble in my area. To top things off they raised our rates this is very frustrating because I can't get DSL I plan to downgrade to basic cable and keeping the internet because its to damn expensive.

    UPDATE: I would have to say I'm impressed with the reliability. Since the last time I reviewed I can only think of one time it went down (And only for a hour). Also I have been unable to get power boost even though it is available in my area. Which is not a big deal but I would like to have it. The Digital Cable still have been a issue it goes down more frequently then with TWC but with the new programing and vast improvement of On Demand service (Including the many free things available) I still like it. My major gripe is they promised no price increases and they've had 2-3 now.

    Overall I'm pretty satisfied and looking forward to DOCSIS 3.0 in the next year or so.

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