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Member review of Comcast


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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$77 per month avg ($19 to $347)

Speed test results 3 year trend

Review by liquidman See Profile
UPDATED: 90 days ago
member for 6 years, 18 visits, last login: 90 days ago


Boynton Beach,Palm Beach,FL
$54 per month
about 1 days
"Connection is solid and fast"
"Tech support is a little clueless"
"In my area it seems to be great"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)

    I switched from DSL to cable because I got Voip and did not want to pay for two phone services. i originally had Adelphia which has since been take over by Comcast. I know others have had bad luck with them, however they have been beyond good in my experience. Rarely do I have an outtage, ping times are slow and throughput is pretty good. Good value overall

    -------
    update 3/27/09

    Tech support is still clueless, however I rarely have to call them. Just upgraded to the 2 meg up 16 down and speeds usually exceed that, especially in the upload. The latency is low and I can live with the bandwidth cap, rarely do I exceed half of the 250 GB per month. Service is usually reliable

    --------
    8/25/09

    Service continues to be reliable, not many peering problems, all my voice is now voip and have no problems with my voice quality that is Comcast related. Their tech support is hit or miss. Sometimes if I call and I get a stupid answer, i just hang up and call back Usually after 2 or 3 times i get someone with a little bit of knowledge and they can address my question.

    Followup comments:

    SFL Business

    @omcastbusiness.net

    Business class techs are terrible. Ft lauderdale area

    Tech just left and did not resolve issues. We are an IT company and they still try to bluff to get out of here. Can not explain why we have packet loss and high latency. yesterday down for 5 hours due to area issue but our issues today are unexplainable. 4 times they came out in 5 months and every tech tries to leave without fixing the issue. This clown just replaced my modem and said everything is good to go even though he just wiped our internal lan and nat config. Could not fix the issue said give a call to his supervisor...
    Forums » comments on review of Comcast


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