 Review by MSauk 
UPDATED: 188 days ago
member for 7.8 years, 2642 visits, last login: a few hours ago
 Sandy,Salt Lake,UT
 $65 per month
 about 3 days
 "Fantastic Speed and Pings so far"
 "I think the having to play for setup is not good."
 "Speeds are great so far, price is a little to much to be honest."
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Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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5/16/2009
Well so far I still have not had issues. Zero downtime, pings are solid and speeds are high. I still believe that I am paying to much for these speeds and once the D3 comes and speeds get much higher it will actually be worth the price.
I still believe that comcast tech support needs serious training as well. Its like talking to my mom when discussing issues that might pop up.
**UPDATE**
Well I can honestly say so far speeds have been awesome. Latency and pings are fantastic and I have absolutely no complaints at all so far. My only complaints have been CS. With a big company I understand finding qualified people is hard, and they seem to be suffering from this big time.
I have updated services to a 5 and value for the money to a 4.
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Well I believe that their tech support could and should see a mass improvement, but with a company as big as comcast I am sure it is not an easy task.
Price I believe could be more competitive and lower, but with not much competition they do not need to in certain areas in Utah.
Speeds so far have been awesome! Latency and pings are solid as well which was my main concern with them. But so far I have been pleased.
Overall I think the service has been solid, I will update this review as time goes along.
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