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Member review of Comcast


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read 4215 reviews (1948 positive) (1176 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$73 per month avg ($20 to $210)

Speed test results 3 year trend
Review by Chuckles See Profile
Posted: 1.1 years ago
member for 2.4 years, 623 visits, last login: a few hours ago


Saint Paul,Ramsey,MN
$25 per month
"Internet connection is the best I've ever had."
"Working here."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)

    I work for Comcast so I can't give a proper review. I called HSI support once and needed a truckroll but it came back on later. The internet phone rep. was kinda dopey. Cable has always worked great at previous address. I have some tiling on one TV here in MN but I'm sure it's the wiring in my house, again the internet is great! Had no problems with the two installers for each home. Neither were inhouse technicians (people seem to think the contractors do bad work) and both were on time, courteous and did a good job. Maybe I'll add more later I just wanted the homepage to stop begging me for a review

    Followup comments:
    view ALL 4 comments

    airwingjim
    Euclid314
    Premium
    join:2001-08-05
    Denver, CO
    ·Comcast Formerly ..

    Help with download.

    About a year ago my "top service" dropped from 1200 down to 5000 down.
    When this happened the first time, it "repaired" it self.

    It has been a year since it dropped to 5000 approximately. It has not fixed itself.

    I THINK it may repair the problem if I ordered the 10,000 down/1500 up. Again. Have you run into this problem?

    I am getting Comcast Phone service on the this Wednesday the 20th of June.
    They are sending a installer to get rid of Qwest and start up Comcast Phone service.
    Can the Phone guy do any anything to get down load back to 1200?
    --
    Dell 8400, 3.2 GHz, P-4, PC-1056, 1.2 GHz DDR2SDRam, WinXP home, 256MB ATI X800, THX 5.1, SBlas Aud.* Logitech 4000 Cam, Dell 960 printer, , 22" Dell monitor** USMC~Vietnam 69-70~100%disabled~Quang Tri Pr. Chu-Lai, DaNang, BenWa. DAV,VFW,VVA. "SemperFi"
    permalink · 2007-06-19 02:07:40 · Print · Reply to this

    dadkins
    Living on a Blu Planet
    Premium,MVM
    join:2003-09-26
    Hercules, CA
    ·Comcast

    Re: Help with download.

    Where are you getting your numbers and what kind of math are you using?

    Drop? From 1200 to 5000?

    Comcast does not have a 10,000 down/1500 up service plan.

    8000/768 exists... if you are in the right area, 16000/1000 or 16000/2000 might be available...

    Now, with PowerBoost, people are seeing some crazy speeds when doing speedtests... but it's just the PowerBoost.

    After a few seconds - MB... the speed returns to the 6000 - 8000 service levels.

    If you post in the Comcast Forum here, I'm certain some of us will try and help you locate and possibly fix the problem.
    --
    Think outside the Fox... Opera
    permalink · 2007-06-19 11:31:27 · Print · Reply to this

    Chuckles
    Premium
    join:2006-03-04
    Saint Paul, MN    		 What dadkins said.
    permalink · 2007-06-19 13:16:25 · Reply to this

    airwingjim
    Euclid314
    Premium
    join:2001-08-05
    Denver, CO

    Re: Help with download.

    Sorry dadkins, 12,000 to 5000 avg. (My eyes are starting to go.) It effects everything not to mention my memory. (I thought this was the Comcast room...sorry.) Jim C.
    permalink · 2007-06-24 23:30:56 · Reply to this
    Forums » comments on review of Comcast

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