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Member review of Comcast


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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$73 per month avg ($19 to $347)

Speed test results 3 year trend

Review by nevadabell See Profile
UPDATED: 2.1 years ago
member for 8.5 years, 3120 visits, last login: a few hours ago


Albany,Linn,OR
$42 per month
"new speed cap local tech support is coming back"
"slow speeds some times and line issues"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    2007 all is well i am very happy with my speeds and my phone through comcast but i could say there internationale could be cheaper i have seen other cable companys charge 3 cents to the U.K. but comcast charged 8 cents

    i have had cable internet with att/comcast since aug. 2001 and i have had cable tv since 1980 and i have been very pleased with my internet till august when comcast replaced equipment at the head end it was from what i heard a CMTS and almost every night the cable modem would lose sync in aug and sep.
    what make it worse is from what i heard from some one they put in the new cmts unit without training the person who take care of them .

    then in early october or november there was an outage that lasted most of the day and my internet came back up and this has been what my signal levels have been like since
    DOCSIS 1.0 Cable Modem >

    System up time = 3 days 01h 43m 18.00s
    Ethernet other recv errors.1 = 12
    Downstream channel ID = 35
    Downstream channel frequency = 633000000 Hz
    Downstream received signal power = -5.6 dBmV was +3 before oct
    Upstream channel ID = 2
    Upstream channel frequency = 31000000 Hz
    QoS max upstream bandwidth = 256000 bps
    QoS max downstream bandwidth = 3300000 bps
    SigQu: Signal to Noise Ratio = 26.1 dB was 35 before oct
    Cable modem status = Operational
    Upstream transmit signal power = 32.6 dBmV was 39 before oct
    Date and Time = 2004-03-18,21:47:12.0
    Configuration filename = DOCSIS1.0/docsis1.1/hsd3.0M2.cfg
    Press any key to continue . . .
    and i am also haveing very unstable speeds i have had a tech out that says that the Signal to Noise Ratio is good down to 22 db yea right its should be no lower than 25 but 30 is better and they would not fix it.

    the dns outage in april was a pain
    but now i have some slow speeds i have the 6 meg package and am only seeing 3.1 meg modem is a linksys befcmu10 v3
    switched to a motorola modem and got better speeds

    dec 2005
    faster speed but worse issues

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