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Member review of Optimum Online


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Reviews:
read 1295 reviews (965 positive) (153 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$76 per month avg ($29 to $200)

Speed test results 3 year trend
Review by momcat1 See Profile
UPDATED: 217 days ago
member for 5.9 years, 591 visits, last login: a few hours ago


Wappingers Falls,Dutchess,NY
$156 per month
about 30 days
"better than dialup, few total outages"
"frequent dropouts, hard to get service issues addressed"
"we have no other choice for high speed; they're getting worse!"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings below consensus)

    We have no other options for high speed here, so we're captives.
    We have regular Optonline, with iO and Opt Voice
    Intermittent low signal associated problems, ongoing since 2002. Not resolved.

    Followup comments:
    view 1 comment
    lz56

    join:2008-05-22
    Englishtown, NJ

    frequent dropout

    frequent slowness, dropout/disconnect, very frustrated. will go FIOs
    permalink · 2008-05-22 16:03:50 · Reply to this
    Forums » comments on review of Optimum Online






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