 Review by Dr Demento 
Posted: 1.5 years ago
member for 6.9 years, 1208 visits, last login: 1 days ago
 Denville,Morris,NJ
 $55 per month
 "Solid Connection, nice speeds even though pings could be better"
 "Phone Support has limited knowedge, occassion price increases"
 "I have been one of the lucky ones"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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Like I have said above I have probably been one of the lucky ones. I ordered OOL almost 6 years ago, specified a certain spot where they had to install an extra coaxial line, came and installed without any problems. When the field tech came over and installed the modem and found the connection was slow rather than suspecting line quality or anything he managed to point out the my HP Pentium 3 at the time was chocked due to too many task bar and other background programs. He even showed me how through the msconfig command in the Run bar. Since then I have as of yet not been capped, can still count the number of outages I had on one hand and even though pings have spiked up lately I am happy they have not gone over 200. Also, when they installed the Digital box outside they didn't tar up the front lawn and parts of the street like Verizon did to get the neighborhood FIOS ready.
In other words aside from price hikes I do not have many, outstanding complaints and hope it stays that way.
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