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Member review of Optimum Online


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Reviews:
read 1291 reviews (964 positive) (152 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$64 per month avg ($29 to $163)

Speed test results 3 year trend
Review by bronxlcsw See Profile
UPDATED: 45 days ago
member for 2.9 years, 389 visits, last login: 6 days ago


Bronx,Bronx,NY
$29 per month (12 month contract)
about 2 days
"The fastest and most reliable ISP period. End of story."
"Are you kidding. This is the best thing since sliced bread."
"If you can get it then dont even bother with Verizon. Its the best deal period."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)

    July 4th 2008

    Well I actually am in my 8th year with OOL and its been there 99.99 percent of the time. Even when i experimented with Directv and Dish Network i still remained loyal to OOL and Optimum Voice. There is nothing better period. End of story. Its simply the best. When other ISP providers are actively testing new bandwidth limits OOL keeps its promise of truly unlimited service. I will remain a loyal OOL customer even if FIOS comes to my block.

    5/25/07 Well I moved and in order to get the triple play discount again my wife used her name for opening an account. As a result we have phone, internet and OOL internet. The boost service is what we have and its very very fast. 30mbs down and 5mbs up. On all the tests i get about 95% of advertised speed. Its amazing. I do alot of legal music downloading from yahoo music and can download say 100 songs in 10 minutes or less. The only issue i have is that the boost service comes with webhosting. The tools they give though are not to user friendly to computer novices.

    Well after i posted the below review OOL decided to Boost speeds to compete with verizons upcoming FIOS service. I personally think they are overreacting because in NYC area where most residents live in apartment buildings Verizon has yet to come up with a viable plan to offer FIOS to MDUs. OOL has boost 30mbs down and 2mbs up. Its very reliable but due to recent upgrades there were outages that lasted several days. This was unfortunate but this has only happened once in 5 years. Speeds are close to advertised. Customer service is great if you know who to talk to. I usually ask a VIP for assistance on disconnects and he has been a blessing. I only wish the offerings from there video unit and VOIP was as good. I would sign up.

    I had the service years ago when they started in yonkers. It was rock solid then and i actually thought speeds would decrease over time. They have not. What you see is what you get. close to adverstised speeds on a wireless g router nontheless.

    Followup comments:
    view ALL 4 comments

    BLUNTED 1

    join:2003-11-13
    Floral Park, NY
    ·Verizon FIOS
    ·Optimum Online
    ·Speakeasy

    OOL is not vetter than verizon

    i have tested verizon and OOL in the same house and fios beats it hands down if you want connectivity but if you want worse speeds and tech support then get ool but the speeds are not constant and you dont get 95% of the speed its more like 80% sometimes and 50% other times. it gets really bad sometimes and i even filed a complaint with the BBB about this so dont get OOL.
    permalink · 2007-05-25 16:11:49 · Reply to this
    ITALIAN926

    join:2003-08-16
    Stratford, CT

    paystub pls ?

    Cablevision should pay you for this advertisement.. oh, they probably already do. lol
    permalink · 2007-05-25 21:42:48 · Reply to this
    bronxlcsw

    join:2005-09-21
    Bronx, NY
    ·Optimum Online

    I Love Optimum Online

    Well i am one of those nuts that constantly tests the connection and i have never had lower than 95% of advertised speed. Look i hate cablevision because they rip you off with television service but i need to give credit where credit is due. Verizon may be better but i have no way of testing in my neighborhood (Pelham Bay Bronx) Only regular verizon 3/768 service. I am telling you what i experience on OOL service. I have no stocks or financial interest.
    permalink · 2007-05-28 14:49:41 · Reply to this

    BLUNTED 1

    join:2003-11-13
    Floral Park, NY
    ·Verizon FIOS
    ·Optimum Online
    ·Speakeasy

    Re: I Love Optimum Online

    my friend lives in the bronx and he has problems just like everyone i know has problems with OOL. sometimes its good and sometimes its bad and it does this every week but for $45 a month its a good deal. i'm just saying verizon is better and more stable for everyone rather than some OOL nodes getting more users and getting slower speeds.

    i'm also sorry to say i bet you dont always get that speed because everyone in the bronx doesnt get that from all the speed tests i looked at in the speedtest list so post some test to prove it. OOL SUCKS FOR CONSISTENT SPEEDS AND THEY DO NOT GUARANTEE THE SPEEDS THEY OFFER SO YOU CAN GET HALF OF THAT SPEED AND IT IS FINE WITH THEM CAUSE IT IS UP TO SPEEDS.
    permalink · 2007-05-28 23:04:47 · Print · Reply to this
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