 Review by Annmarie 
UPDATED: 1.2 years ago
member for 8 years, 4986 visits, last login: a few hours ago
 Ronkonkoma,Suffolk,NY
 $29 per month (24 month contract)
 about 3 days
 "Fast, Reliable, Easy Install"
 "An undisclosed charge for NIC"
 "Excellent value and terrific speeds"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
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I signed up with OOL in early Dec 2000 after a call from Cablevision. I had been e mailing them constantly re: availability in my area. The moment it was available they called me and I ordered it over the phone. They sent the package via UPS :a Terajet Cable Modem, a 10/100 SOHO card, cable, splitter, software, and set up manual.
I paid $99. for the package( split into two easy payments for my convenience) by signinga 2 year contract ($299 w/o ). Since I already have Family Cable Television in my home the $39. OOL charge is reduced $10. to $29. a month.
From the time I opened the box, split my cable, ran the line to the modem, installed the card, ran the line from the modem to the computer and installed the software and registered it was just under an hour.What took the longest was making a hole in the wall to run cable from another room. Husband was not happy since I used a phillips screwdriver and hammer. You get the picture.
I have not had one outage since installation and several DSL REPORT tweaks later my speed has reached 5 mb down/1mb up. If a 35 year old stay at home mom can set this up for her gaming son anyone can. This site (DSL REORTS) helped me know what I was getting into before I setup. A little bit of research went a long way....many posts here turned me off of the DSL idea and I'm glad. OOL is tops with me.
Two small problems....I was hit with a $25. charge on my cable bill for the card (was never told about this only the $99.) and my dynamic IP has been static for a while. Small annoyances though for great speed. Also, all my sons gaming friends want to come over to play on our computer all the time. Eating me out of house and home. HAHAHAH
UPDATE: It has been quite sometime since my OOL installation and I am still very happy with the service all around. The price went up to $40 a month now that the initial contract is over but I still happy with what I get for the money. Very rarely do we get an outage, used customer service to help a neighbor recently and the tech was great - very patient with all the rebooting and resetting of modems and routers.
Recently the speeds were increased to 15/2 at no additional cost and depending on the time of day and the computer being used I can see around 12 to 13 /1. I was advised by a rep at OOL to switch out my free modem in order to be able to get thee increased speeds since my original modem did not support them. A quick trip to the local walk in center, handed over my old modem and they handed me a new one. Cool.
I see a lot of FIOS trucks in our neighborhood doing installations but I am quite satisfied with OOL and have no plans to change to another ISP.
Followup comments:  njvictor
join:2007-08-13
Brick, NJ
 ·Cablevision
 ·Cingular Wireless
|  Cablevision works for me..................
I have other friends who had jumped over to FIOS,, one mishap, they don't disclose in full detail is the taxes and surcharges on everything, the video,the internet and the phone,,, they tax you on all 3 services,( based on useage ), oh, and get this,, the Box, they mount on or inside - the house,, needs electric to run **,, it goes in to your electric,, and you have to pay taxes and surcharges on that to...? so over all wheres the savings there,,
Verizons customer services is allways on hold, never there after 6pm,, differn't stories each time..? when you ask about bill ..? after this mess, they switched back to Cablevision,, others who live in Comcast,areas, went back to them as well.... with those 2 companies, at least you know what your getting for your money... both cable companies your only charged taxes on their equiptment and video,,, why would anyone switch ...?? stay with what you have and work it out,, someone at either Cable company allways helpful or at least try...
who wants to sit around all day to have the phone company all day for an install.. ? then have to deal with the bill... Verizon also charges to take their equiptment back,,, ask about that price...."
( thanks kevin+Lisa for that info... ) | |
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a333
A hot cup of integrals please
join:2007-06-12
Corona, NY | Re: Cablevision works for me.................. optimum has an 87% reliability and 82% value for money.
FiOS has a 94% reliability and 90% value for money.
Take your pick. | |
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BLUNTED 1
join:2003-11-13
Floral Park, NY | Re: Cablevision works for me.................. Uhh i pick Fios  | |
| | carmas
join:2003-07-31
Floral Park, NY
 ·Verizon FIOS
edit:
August 27th, @07:11PM
| Re: Cablevision works for me
There are no taxes on Fios internet. My Fios has been absolutly rock solid for over a year, in contrast to my year-long, unresolved lousy speeds of OOL every evening during peak usage.
If you're satisfied with your Cable Vision service, great! I have wasted countless hours on the phone with clueless support trying to resolve my OOL issues, and had to wait for truck rolls on three different occasions with no improvements on speed. Seems my "node" is saturated and too bad, we can't/won't fix it.
I have yet to contact Verizon for any problem over the past year. As far as the power consumption of the Fios ONT, it's about 15 watts. What powers your cable modem? Good intentions?
I have no love for either CV or VZ, but my experiance has been great with Fios and not so great with Cablevision.
Drew | |
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BLUNTED 1
join:2003-11-13
Floral Park, NY
edit:
August 28th, @12:26AM
| Re: Cablevision works for me.................. Hey i am glad to see you got rid of OOL in this area because it sucks and so does Boost. I hope to get it soon and get rid of this HORRIBLE ISP. | |
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Peppers300
Premium
join:2003-05-22
Middle Island, NY | Re: Optonline vs FIOS Not only is Optonline cheaper than FIOS with the same speed in certain areas but I have never expierenced 1 outage in over 7 years. NOT 1 OUTAGE. Speeds have always been constant. I have only been capped once a few years ago. | |
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Peppers300
Premium
join:2003-05-22
Middle Island, NY | Re: Optonline vs FIOS Well of course now that I said that! I had an outage yesterday. It was for about 1 - 2 hours. No big deal at all. | |
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