Review by artesian79 member for 11.5 years, 527 visits, last login: 138 days ago updated 1.4 years ago
West Chester,Butler,OH
Contract price not specified.
"When it is working it works VERY well."
"If you have trouble it is hard getting to someone who know what he/she is doing."
"When it is working it works well; otherwise it's painful."
Pre Sales information: Install Co-ordination: Connection Reliability: Tech Support: Services: Value for money: (ratings match consensus)
I had Fusenet (DSL) before but it was too slow.
PKG Pricing: Digital Cable + High Speed Internet $121 / mo + $10 / mo for RR Turbo Charged.
The modems used are either Toshiba or Cisco. I currently have Cicso.
I've been having intermittent outages for over a month and even after 4 at house visits (1 by 2 "Customer Advocate Techs) I still cannot count on my connection. I could not work from home due this. Even with the "CAT"'s involved I do not get timely updates or communication from them on this problem.
West Chester,Butler,OH
Contract price not specified. 
"When it is working it works VERY well."
"If you have trouble it is hard getting to someone who know what he/she is doing."
"When it is working it works well; otherwise it's painful."
