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Review of RoadRunner Cable (cable)


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Six Month Rating

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Review by DataRiker See Profile
member for 11 years, 1918 visits, last login: a few hours ago
updated 2.3 years ago

  • 00000
  • Contract price not specified.
  • "None"
  • "6 pm - 8 pm can't even access the internet"
  • "I give it a F-"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings well below consensus)

Update: Speeds have constantly been getting worse over the past week during prime time. It was literally so bad today I had to reload pages and walk away. I'm in an apartment complex so my options are limited.

I have recently moved into a TW area temporarily. I am extremely disappointed in the performance of this connection compared to my old COX account. Firstly, web pages time out a lot. The connection goes unresponsive for like 10 - 15 seconds at a time. Also the upload speed is very poor for the price.

Comments:

CptGemini
Inside your computer
Premium
join:2004-11-29
Corpus Christi, TX
kudos:6

If..

If the connection goes unresponsive for that amount of time it could be something on your end because I was having the same issue and it turned out to be some bad firmware in my router once I flashed it back to some old version all was well again.
permalink · 2011-01-16 13:09:50 · Reply to this ·

DataRiker
Premium
join:2002-05-19
00000
1 edit

Re: If..

Time Warner internet just sucks. The TV menu guide is laggy as well. Extremely annoying. Almost as annoying as paying the same price and getting half the upload as COX.
permalink · 2011-01-17 03:08:20 · Reply to this ·

CptGemini
Inside your computer
Premium
join:2004-11-29
Corpus Christi, TX
kudos:6

Re: If..

I do remember when the dashboard update came out for the cable boxes here it was laggy as hell but its working great now. Oh well can't keep everyone happy.
permalink · 2011-01-18 18:22:41 · Reply to this ·

DataRiker
Premium
join:2002-05-19
00000

Re: If..

Sorry, didn't mean to imply I was unhappy. Time Warner is a decent cable company but when you come from an area with a great cable company it makes it seem worse.

As for the TV menu, shouldn't the firmware get pushed automatically?
permalink · 2011-01-18 18:26:15 · Reply to this ·

CptGemini
Inside your computer
Premium
join:2004-11-29
Corpus Christi, TX
kudos:6
Reviews:
·RoadRunner Cable

Re: If..

said by DataRiker:

As for the TV menu, shouldn't the firmware get pushed automatically?

Yea that is usually done late at night during offpeak hours. At least when it was done here it was done after midnight and I just happened to be awake for a few of their firmware updates.
permalink · 2011-01-18 18:28:50 · Reply to this ·

DataRiker
Premium
join:2002-05-19
00000

Re: If..

Well, apparently my box was not part of this

Can you force an upgrade on the menu somehow?
permalink · 2011-01-18 19:40:17 · Reply to this ·

CptGemini
Inside your computer
Premium
join:2004-11-29
Corpus Christi, TX
kudos:6

Re: If..

You probably have a different box from the one I have which might explain that.

I have a SA 8240HDC, bout all I can say is to be patient and you will get it eventually if they havent sent it out already.
permalink · 2011-01-18 19:54:16 · Reply to this ·
sw30908

join:2002-06-02
Morrisville, NC

suggestion

That's AN F.
permalink · 2011-01-30 08:00:01 · Reply to this ·
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