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Member review of RoadRunner Cable


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Six Month Rating

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Value for money:


$63 per month avg ($22 to $187)

Speed test results 3 year trend

Review by pshibb See Profile
UPDATED: 184 days ago
member for 1 year, 21 visits, last login: 117 days ago


Charlotte,Mecklenburg,NC
$1 per month
"Pick TWC if you like being treated like crap"
"nothing but problems after 7 months"
"avoid at all costs."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings below consensus)

    My Other Reviews·AT&T Southeast
    Only had service for 2 weeks and have had one problem after another. I had to wait a week for the digital phone to be activated, having issues with pixelation and sound cutting out, or no sound at all, internet speed slowing to a crawl...all issues normal happen between 9 and 11 PM. Tech never seem to want to even look outside..I could go on but why bother to re-type the same crap.

    ****UPDATE*****

    After getting fed up with TWC's refusal to admit their was a problem(one tech told me the pixelation is normal) I filed a complaint to the BBB. This complaint got TWC to take notice and fix everything. THEY CANCELLED ALL MY SERVICES. Now I have a week until i start services with ATT. Lets hope they are better.

    Followup comments:
    cliffro

    join:2004-01-20
    Zanesville, OH
    ·RoadRunner Cable
    ·Time Warner VOIP

    9-11 is a peak usage time

    it does not explain your TV issues that "I" know of, but 9-11pm is a peak usage time, and can do exactly what you mention, slow down.

    They told me a week on my phone too, but it was working the day my internet and cable were turned on.

    Good Luck with AT&T, I for one don't miss them.
    Forums » comments on review of RoadRunner Cable


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