Review by pshibb  UPDATED: 184 days ago member for 1 year, 21 visits, last login: 117 days ago
Charlotte,Mecklenburg,NC
$1 per month
"Pick TWC if you like being treated like crap"
"nothing but problems after 7 months"
"avoid at all costs."
| Pre Sales information: Install Co-ordination: Connection Reliability: Tech Support: Services: Value for money: (ratings below consensus)
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Only had service for 2 weeks and have had one problem after another. I had to wait a week for the digital phone to be activated, having issues with pixelation and sound cutting out, or no sound at all, internet speed slowing to a crawl...all issues normal happen between 9 and 11 PM. Tech never seem to want to even look outside..I could go on but why bother to re-type the same crap.
****UPDATE*****
After getting fed up with TWC's refusal to admit their was a problem(one tech told me the pixelation is normal) I filed a complaint to the BBB. This complaint got TWC to take notice and fix everything. THEY CANCELLED ALL MY SERVICES. Now I have a week until i start services with ATT. Lets hope they are better.
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