Service is horrible. Internet constantly drops out and modem restarts. Video is choppy and audio drops out. Zero value for the outrageous amounts that TW charges.
5/26/2009
So my service has improved slightly however it took an email to one of the head honchos in NY who contacted the VP of Engineering. I just wish it didn't have to come to that. I will be dropping TW as soon as FIOS is available.
12/03/2009
So I switched to my own modem, Motorola SB6120 and my internet problems have disappeared....for now. I find it funny that I had to shell out my own money to fix something TW could have easily done.
Flushing,Queens,NY
$200 per month
"Nothing"
"Everything"
"If you have a choice, do not choose RoadRunner"
·