 Review by nozero 
Posted: 173 days ago
member for 8.9 years, 3621 visits, last login: 2 days ago
 InnerSanctum
 $60 per month
 "Pretty good overall. Some tech support reps are OK."
 "Tech support reps often don't have a clue."
 "happy"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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When there's a problem, I call and make an appointment for a visit, but the problem is usually fixed within hours to a day at the most. I think I must often be the first caller on the issue since when I call in they are not aware of any problem in my area and when I call back I get a recording saying they are working on the problem.
I can't speak about Pre Sales or Install, as that was done by Arlington Telecable many, many years ago. Then ATT bought them out, then Comcast and now TWC/Roadrunner.
They issued a Motorola Surfboard Cabel Modem SB5101 last time I had to swap out. I asked for this model specifically and they complied. It's been a die hard and I plan to keep it until it gives up the magic smoke.
Followup comments: | Forums » comments on review of RoadRunner Cable |
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RoadRunner Cable
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