 Review by mikepd 
UPDATED: 41 days ago
member for 8.1 years, 3637 visits, last login: a few hours ago
 New Port Richey,Pasco,FL
 $44 per month
 about 5 days
 "Needed a backup in case DSL line went down, fast DS/US good price"
 "tech support could be better as it is hit or miss depending on who you get"
 "decent service for the price"
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(ratings match consensus)
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I wanted an extra WAN link in case my DSL line went down for any reason as both my wife and myself use the Internet for research projects for college. At first we went for the 15mbs speed package but once we got our HDTV we knocked the service level back to 7/512 as we have Dish as our primary TV source for about 10 years now.
The only way we could get the higher speed was by getting the triple play package and since my wife finished her Bachelor degree program, she no longer needs to use the Internet as often for her Master's program so we cut back to save some money. The cable service has been very reliable and if you are too far away for DSL, you should consider getting this if available.
UPDATE: The system has been reminding me to update my review so here it is. The service has been rock-solid with no problems whatsoever. Of course, the upload should be 2Mbs or at least 1Mbs instead of what it is since with a download of 7Mbs, an upload of 512Kbs runs out of steam pretty fast. Still, the price is not all that bad. I may not have cable for Internet backup much longer as Verizon FIOS is now available to me and I am seriously considering to go with dual ONT units on the 20/20 plan and give up the redundancy of separate Verizon and Brighthouse connections. It will cost a bit more but the increase in both download and upload will be worth it. Since we have to make room for the FIOS power supplies and BBUs, and arrange the computer room, I don't expect to have FIOS installed before the middle of December.
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