 Review by Dominokat 
UPDATED: 204 days ago
member for 7.2 years, 4084 visits, last login: a few hours ago
 Boothbay,Lincoln,ME
 $45 per month
 "Steady speeds"
 "None"
 "It took over Adelphia so....."
| Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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Time Warner took over my area from Adelphia
My Adelphia reviews----- »/comment/45012
It was not a smooth transition.
The night of transition, I lost connection and it was off for 2 days. When it came back my speeds dropped horribly in the evening. Page transitions sucked and it looked like I might not get it fixed.
Thankfully a dedicated tech helped to track the problem and helped to get things right. Now my speeds are rock steady no matter the time of day. Just as it was with Adelphia.
At first I thought it was going to suck being moved to Time Warner. But now the bugs are out of the system and I am allot happier.
--------Update 10/01/07
Since the first "glitch" I wrote about during the transition. Time Warner service has been stable and very reliable. There have been very very few outages for any reason. My TV has been stable, and my internet to, including the speeds.
So, I have to report. I am very very happy with Time Warner.
Update: 10/21/2007
There isn't much to update. I still have TW cable after it took over Adelphia in my area. As I reported before, I am VERY happy with the service. It continues to add services, (Such as digital phone) and some HD channels since Adelphia.
Customer Support is great and I am happy with TWs service.
Update: 4/26.2008
I was aksed to update my review so here I am.
Time Warner now also offers digital phone, but I don't use that service here. It seems like they are keeping up with maintance and problems and offering newer services.
I am still happy with the service.
I can't say anything about customer service as I havne't had to use it much. The couple times I have, was to make changes and it went smooth.
Update 10/28/2008
Once again. BBR wants me to review my ISP.
I can't say anything bad about it. It gives constant speeds, and customer service has always treated me well. No long waits and prompt service.
Update 4/30/2009
"System" requested an updated review from me. So here is, though there isn't anything to report.
Service is rock steady. Not much down time to speak of. The very few I've had, lasted minutes, to a couple hours at most.
Speeds... I have the "turbo" plan (15dn/1up) and that too is very steady.
The few times I've called support was for TV reasons. That is a little flakey at times (especially the HD channels) , and I am very disappointed about the HD channel offerings. By now I would thing we would have more then we do...
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