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Member review of RoadRunner Cable


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read 2549 reviews (1630 positive) (434 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$53 per month avg ($24 to $143)

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Review by Dominokat See Profile
UPDATED: 69 days ago
member for 5.9 years, 3328 visits, last login: a few hours ago


Boothbay,Lincoln,ME
$45 per month
"Steady speeds"
"None"
"It took over Adelphia so....."
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    Time Warner took over my area from Adelphia
    My Adelphia reviews----- »/comment/45012
    It was not a smooth transition.
    The night of transition, I lost connection and it was off for 2 days. When it came back my speeds dropped horribly in the evening. Page transitions sucked and it looked like I might not get it fixed.
    Thankfully a dedicated tech helped to track the problem and helped to get things right. Now my speeds are rock steady no matter the time of day. Just as it was with Adelphia.
    At first I thought it was going to suck being moved to Time Warner. But now the bugs are out of the system and I am allot happier.
    --------Update 10/01/07
    Since the first "glitch" I wrote about during the transition. Time Warner service has been stable and very reliable. There have been very very few outages for any reason. My TV has been stable, and my internet to, including the speeds.
    So, I have to report. I am very very happy with Time Warner.

    Update: 10/21/2007
    There isn't much to update. I still have TW cable after it took over Adelphia in my area. As I reported before, I am VERY happy with the service. It continues to add services, (Such as digital phone) and some HD channels since Adelphia.
    Customer Support is great and I am happy with TWs service.

    Update: 4/26.2008

    I was aksed to update my review so here I am.
    Time Warner now also offers digital phone, but I don't use that service here. It seems like they are keeping up with maintance and problems and offering newer services.
    I am still happy with the service.
    I can't say anything about customer service as I havne't had to use it much. The couple times I have, was to make changes and it went smooth.

    Followup comments:
    Forums » comments on review of RoadRunner Cable

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