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Member review of RoadRunner Cable


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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$61 per month avg ($25 to $200)

Speed test results 3 year trend

Review by BOGBS See Profile
UPDATED: 41 days ago
member for 4.5 years, 516 visits, last login: 12 days ago


Saco,York,ME
$45 per month
"Great speed, extremely reliable"
"None at this point"
"Great service reliability. Turbo tier is great, when it delivers as promised"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    My Other Reviews·Vonage
    ·Great Works Internet
    TWC NE increased standard speed to 8/512, which was a pleasant surprise. I normally get somewhere between 6-7.5 (usually in the higher of the range). It's nice to have a smidgen more on the upload too. Of course I'd like more, but I still can't complain, considering my other options.

    03/2008:

    After a few weeks, the Turbo tier became more disappointing. I often got less than 6 Mbps down, and started to rarely hit 9+. I downgraded back to standard service, as I don't upload much anymore. Turbo was great when I first got it, but it went downhill, at least in my area. Reliability is still unrivaled at this point.

    10/13/2007:

    Just upgraded my service level to Turbo for only 9.95 more a month. I called in, and all I had to do was power cycle my modem. This got me 10/1 service, as opposed to my 5/384 before. So far, so good. A reasonable price made me change my mind about the next tier up. I guess 8/512 users (at least around my area) got the same upgrade, all that's needed is a power cycle. I'm just happy that even though there's no real competition around here, TWCNE finally decided to launch a reasonably priced second tier. Note, there is DSL competition, if you're close to the telco CO, that is. I thought 84.95 for 8/512 was a joke, and it's great the Time Warner New England finally realized that one.

    08/16/2006

    Still having rock solid service, and have had no issues with service since initial review. The only issues that I have had were with my own equipment, and not Time Warner's. The only complaint I still have is the mediocre upload speed. I'm hoping those 7mbps upgrades do go nationwide soon, if they ever will.

    Original Review:

    I've had RoadRunner ever since I've been here, but decided to try the DSL for kicks. (I'm 21-22kft away from the CO) I'm never going for that again. For the 8+ months I've had RoadRunner in this location, I can't recall any outages that I've noticed in service. I'm lucky in that respect most likely, but I can't say enough about the stability of service. I've not had any noticeable speed fluctuations during certain times of day. It's always been around 4.5Mbps/384Kbps.

    It'd be nice to have more upload speed standard, but I could always get some more by paying more, of course. The service works very well. I currently have a Vonage router, and wireless router attached as well. It's great to have the reliable RoadRunner service, as that means my phone rarely has problems, and when it does, it's Vonage's fault mostly.

    I'd recommend RoadRunner cable internet to any of my friends/family. I won't comment on Digital Phone, but I've had nothing but great experience with the Internet portion of service..

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