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Member review of RoadRunner Cable


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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$61 per month avg ($25 to $200)

Speed test results 3 year trend

Review by Dragon Flyer See Profile
UPDATED: 86 days ago
member for 5.5 years, 275 visits, last login: 26 days ago


Reynoldsburg,Franklin,OH
$25 per month
about 5 days
"Not yet determined."
"Speed are consistently well below Insights advertised speed of 7000kbps down & 500kbps up, tests saved in 43068 zip code."
"Jury is still out on this one. Will report when I make a decison."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    My latest bill from Time Warner shows an unannounced increase in the RoadRunner price. The monthly price has gone from $24.95 to $41.95! That's a $15.00 increase which hits my wallet hard as I'm on a fixed income.

    RoadRunner upload and download speeds SUCK in Merion Village/German Village are in the south part of central Columbus. I've had numerous Chat conversations with RR Tech Support and have a documented conversation telling me I should be getting 7168Kbps Download and 512Kbps Upload speeds.

    Using various speed test sites, and at various times of day and on various days, my speed test results typically show closer to 6000Kbps Download speed and 400Kbps Upload speed.

    Wow has become available in my area offering 6Mbps Download and same 512Upload speed. Most definitely going to look into switching over.

    In August, 2008 I moved from Merion Village, Columbus 43207 to Reynoldsburg, Ohio 43068. Reynoldsburg has broadband cable, cable TV and cable telephone service available through Insight Communications.

    The apartment complex I moved to is very large, I don't want to mention names because of possible legal issues. The apartment complex is serviced by an Insight Outside Sales Rep. The sales rep was responsive to my phone calls either taking them when I called him or calling me back shortly after leaving a message on his voice mail.

    Followup comments:
    wcnghj

    join:2008-05-01

    Promo

    The pricing change was because your promo price ended. Call and threaten to cancel if they don't give you the promo pricing back.
    Forums » comments on review of RoadRunner Cable


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