Review by mmccrore 
Posted: 55 days ago
member for 55 days, 0 visits, last login: 55 days ago
 Lapeer,Lapeer,MI
 $49 per month
 CenturyTel
 "Consistantly reliable, well priced, well supported"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
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have provided great service for years.
have had the same price plan since the first packages were offered in my area, and have been automatically updated as service became available.
49.95 when 256 became available
49.95 up to 768
49.95 up to 1.5Mb
49.95 next week up to 10Mb
Within a month or two of availability, upgrade notifications came from CenturyTel via email, or local technician (which was nice) and performed without headache.
Service disruptions (on only a few occasions) in the past few years have always been met with good customer service, and have even been credited toward my account for time of service disruption.
I noticed that 15Mb is now available through centurytel, but I would imagine that fiber is required up to the house for this. I live far from the road, thus only having copper up to the house, so this will have to suffice for the time being. At least until cable or 802.16 are available locally. Nice to see that centurytel and my satellite provider have combined forces, however!
F* the cable monopoly in this neck of the woods! Haha!
Pre Sales information: 4/5 Decent enough website, but phonesales staff is not informed
Install Co-ordination: 5/5 Customer support++, and great local (inhouse) support!
Connection reliability: 5/5 Only a couple disruptions in several years
Tech Support: 5/5 Notification and usage credit!!
Services: 4/5 Would like to see better discounts in Dish service
Value for money: 4/5 Only free wi-fi gets 5/5
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