 Review by CherylA 
UPDATED: 265 days ago
member for 4.4 years, 115 visits, last login: 33 days ago
 Encino,Los Angeles,CA
 $12 per month (12 month contract)
 about 5 days
 "Someone always there to help if needed, they are local, helpful and work with you when you need help."
 "Speed limited by my distance from CO but thats not in control of DSLExtreme."
 "I would recommend DSLExtreme to anyone, and have already recommended to more then a few coworkers"
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(ratings match consensus)
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From advertising and on the forum I was very aware of their record. I had tried several years ago to no avail, as I was too far from SBC offices to get service. I could not understand why SBC would advertise, but deny service, this is my first time having a general manager of a company taking the time and interest to call and apologize and explain why they could not offer me service. Again due to SBC location and not in their control. George has always gone beyond expectations from what I can see.
I unpacked my ADSL modem DSL- 23208, plugged in filter on phone line and I was connected. I did have some bumps due to poor connections from SBC/ATT and from my own errors trying to do self fixes. People at DSL Extreme have always been very helpful, opened a ticket and got the phone company to check and update wiring for phone line. Talked me through replugging in my phone filter (had old phone line so changed that nor realizing I had unplugged the filter as well. OOPS)
Zak and Sashwa on the forum board are also always very helpful. Have only had DSLX for a few months, since early Nov but I am one satisfied Customer. Cant beleive how everyone from Techs to the board bend over backwards to help as fast as possible.
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DSL EXTREME
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otherwise ATT could be based there as well. They have an office for the Techs in your city with a call center CA as well, but their Corp. Office is based in TX. 