 Review by houkouonchi 
UPDATED: 72 days ago
member for 7.3 years, 2382 visits, last login: a few hours ago
 Corona,Riverside,CA
 $60 per month
 about 35 days
 SBC
 "5400/540 sustained low pings"
 "None"
 "Great service for a great price"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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So far the service has been good, the Tech support is great! they are very eager to help and much better than any other company i have been with, DSLextreme has far exceeded my expectations with their willingness to help me with my problems
So far the only downside i can think of is the unstable pings to my own server, but that is a backbone issue with my server, hopefully it will be resolved soon, im getting 5300/540 speeds and 8ms ping to gateway, 9ms ping to some socal servers so it is working great, I will comment on reliabillity as soon as i have the service longer but for now ill leave it not selected, great service!
Update 5/18/04:
No longer getting bad pings to my own server, dslextreme went out of my way to help me with that even though it was the fault of my server's provider, the connection has been great, added a 5 star for connection reliability sense its only gone out about 3 times for a couple hours, all faults of SBC not dslextreme, and when dslextreme has really short outages late at night they tell u about them on their network status page.
Update 6/10.04:
So far service has been exelent just a couple short outages, speed as always has been great, soon im going to switch to a 5660 speedstream modem so i can find out my stats and do some monitoring on them. all in all dslextreme has been a great company to work with.
Update 3/02/05:
Service has countinued to be awesome with aweomse technical support, cant wait until ADSL2+ comes out and i get a 1 or 2 megabit upload =)
Update 9/21/05:
Service countinues to be good. again maybe 1 or 2 short outages (sbc's fault) in the last 6 months. Still waiting for ADSL2+ or fiber.
Update 05/12/2007:
Well it has been a while so I figured I would update my review. I still have DSL extreme and love them as much as ever. They now even give you full access to your reverse DNS (which is handy). I also have charter so i can do multi-wan and the charter is 10meg/1meg but speeds go down to 2 megabits during the peak hours (shows how much charter sucks). Also speeds are generally faster on DSL when downloading from the same server (when its not going over what is capable on the DSL) which shows superior routing. Eepecially since the charter first hop latency is lower yes latency is much higher on charter and much less stable. Anyway DSLExtreme has been great and I doubt I will ever cancel them unless I moved and they were unavailable or FIOS moved in.
Update 07/23/2007:
Well I ordered two additional DSL lines and now can get just over 16 megabits with multi-threaded downloads. DSL Extreme was *Extremely* helpful in making sure my connections were on different subnets for my multi-wan. I work for a webhosting company and your great customer/tech support reminds me of our own =)
Thanks DSL Extreme!
Update 09/09/2009:
Finally canceled DSL Extreme. The line had severely deteriorated along with 3 other DSL lines to the point I was no longer even getting sync. Because U-verse was supposed to be offering 24 meg soon I decided it was finally time for me to switch. The line issue was definitely on ATT's end too. I have a new phone line order that was for today but got bumped to the 16th which I hope I can order DSL Extreme again with the U-verse so I can have my low latency back for gaming.
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