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Member review of CYBERONIC INTERNET COMMUNICATIONS INC


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Full CYBERONIC INTERNET COMMUNICATIONS INC Forum

Reviews:
read 475 reviews (389 positive) (42 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$77 per month avg ($69 to $85)

Review by rwhubert See Profile
UPDATED: 287 days ago
member for 7.2 years, 2438 visits, last login: 13 days ago


Atlanta,Fulton,GA
$90 per month
about 30 days
Covad
"Reasonably reliable connection, Covad dryline"
"Abominably slow email servers, pricey rates"
"If you do not need 6 mbps, look elsewhere"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    I ordered Cyberonic 6 Mbps DSL over a Covad dryline about 3 years ago. It is $90 a month for 6 Mbps downstream. The dry line was installed by a Covad technician. They supplied a Brightport modem-router. The router reports 6016 sync.

    Cyberonic's email servers are abominable. Remember 2400 bps modems? That's what it's like to wait on them. Often it never connects. SMTP, POP, webmail all glacial. Coincidentally I'm sure, after I downgraded my review of Cyberonic, my sync speed mysteriously dropped from 6016 + to 2016 ... safe mode.

    I reported the low sync to Cyberonic tech support and they reset the connection. It then immediately returned to the normal 6016 that I'm paying for. Therefore, I'm upgrading this review slightly, but Cyberonic's email services remain the worst in the business.

    Robert Hubert, Atlanta

    Followup comments:
    view ALL 6 comments
    erikthebean

    join:2007-06-25
    Manchester, NH

    They all do it

    I hate to tell ya all isp's keep track of where users go...in case that the isp is subpoena by any court they can give records of where their user has been
    permalink · 2008-11-14 21:20:52 · Reply to this

    rwhubert
    Bipolar Athlon
    Premium
    join:2002-07-26
    Atlanta, GA

    Re: They all do it

    No. Cyberonic does not just keep records, they relay all my email to homeland security. Don't try to tell me they have to do this.
    permalink · 2008-11-27 03:48:19 · Reply to this
    The Grif

    join:2001-01-13
    Geneva, IL

    Re: They all do it

    Wow...

    How do you know they are doing this?
    permalink · 2008-11-27 06:27:12 · Reply to this

    rwhubert
    Bipolar Athlon
    Premium
    join:2002-07-26
    Atlanta, GA

    Re: They all do it

    Okay, you're right, maybe I was being paranoid. I still don't see how any ISP can get away with email service that is as slow as Cyberonic's, and I can't believe no one else has complained about it.
    permalink · 2009-01-24 18:30:57 · Reply to this

    rwhubert
    Bipolar Athlon
    Premium
    join:2002-07-26
    Atlanta, GA
    ·CYBERONIC INTERNET..

    		 It's not hard to figure out. My cyberonic email is slower than you can imagine. Often it fails to connect to the servers. No one else has reported having this problem. My email is obviously being intercepted and redirected elsewhere. I'm not supposed to know this but it's obvious.
    permalink · 2008-11-27 13:25:14 · Reply to this

    jadebangle
    Premium
    join:2007-05-22
    Olathe, KS
    ·SureWest Internet
    ·AT&T Yahoo
    ·Comcast

    90 a month???

    insane...
    For that much I could get 20/20 on fiber optic
    Instead I opted for 10/10 for 54.00 a month...
    Is still not fast enough for impressing others but thats all i can afford
    its within my budget...
    50/50 is possible too but its 140.00 a month :|
    permalink · 2009-02-11 11:35:57 · Reply to this
    Forums » comments on review of CYBERONIC INTERNET COMMUNICATIONS INC

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