 Review by fractalman93 
UPDATED: 321 days ago
member for 4.3 years, 572 visits, last login: 18 days ago
 Newport News,Newport News City,VA
 $39 per month (12 month contract)
 about 10 days
 Verizon
 "Reliable connectivity. Good customer service."
 "Tech support was better before the Mindspring/Earthlink merger."
 "As with any DSL service, you have to be within about 2 miles (not necessarily straight line) from CO to get 3MB dl / 384KB ul"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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I signed on with Mindspring in October of 1998. Tech support was great and they were cheaper than my previous ISP for dial-up access. Mindspring merged with Earthlink in February 2000. From that point, tech support quality went down a few notches. Nevertheless, I have stuck with them because connectivity has been reliable and I really don't want to change my e-mail address.
I upgraded to DSL in July 2004. On the downside, I had to restart my contract when I moved across town in April 2005. On the upside, I got the current discount (19.95 for the first 6 months) when the contract restarted.
I would sign a 2 year contract if they would guarantee me $29.95 / month for all 24 months. The total would probably come to about $35, but that's better than the $46 that I was paying.
I am currently paying $39.95 for 3mbps dl / 768kbps ul. I'm happy with that.
Fractalman93
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