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News tagged: Charter VOIP


Charter has issued their fourth quarter earnings, which indicate that the debt-riddled cable company saw a 10% increase in revenue, but also reported a loss of $468 million last quarter, up from a year ago loss of $396 million. The company, which is slow to upgrade their network because of their continuing financial struggles, did find a silver lining in the cloud by announcing they've reached the one million VoIP customer mark. Said customer sounds pretty excited about it all, almost well -- a little too excited to be believable:
A cable customer for more than 20 years, Charter's one-millionth telephone customer lives in Worcester, MA, and recently upgraded to Charter's triple-play bundle of services. Upon hearing the news, the customer said of Charter, "Our family has had a great experience with Charter Cable over the years, so it was an easy decision to add Charter phone and high-speed Internet. It's also really convenient to have only one bill for all three services, and we save a lot of money with the bundle."
Awesome! Here outside press release land, despite claims throughout 2007 that they'd be shoring up traditionally poor tech support, Charter remains one of the poorest ranking cable broadband providers we track.

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Last year Verizon won millions of dollars in a slew of patent infringement lawsuits against Vonage. Last month Verizon filed lawsuits of a similar nature against Cox Communications.
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